Leading Performance
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The role of a People Leader is to support the individuals and team, while getting the job done. In a nutshell, those are the critical elements of any managerial role. Remember Adair’s “Action-Centred Leadership” model from Module 1, and how we need to achieve a balance between all three elements of leadership.
“Getting the job done” though, requires us to examine, analyse and understand, how our people are actually performing, and what reasons there could be for lower (or higher) performance with individuals within your team. It’s also challenging continuous improvement. The fact is, (and we’ll say this again and again), today’s “WOW””” is tomorrow’s expectation!
In this module, we’ll introduce you to your new team! Well, in this case, it’s a virtual team, one we made up – each with their own story, their own background, their own likes, dislikes, attitudes, motivation and performance. You’ll be creating performance action plans for the people in this virtual team, then prioritising your activities, so you are likely to make the biggest impact quickly.
In this module, then, you’ll
- Connect the dots between the motive of your organisation to serve and the motive – and motivation – of your customer to do business
- Understand the key performance areas in which you can really drive performance in your team
- Be able to identify your team outliers, and create realistic KPI targets
- Identify – and work with – your Real Time Management Tool Kit
- Understand SMART goal setting
- Create performance action plans, and a powerful briefing template that will keep your team engaged.
In addition, we’ll explore the opportunities for discussing and challenging performance, and how to optimise these opportunities, including your team briefings, buzz sessions and daily “stand up” planning sessions. any situation effectively. There is nothing stopping you from getting on the management track right now! Get Started.